Canisius College ITS Help Desk has recently updated the way it handles emails being sent to helpdesk@canisius.edu. All emails sent to helpdesk@canisius.edu will now automatically be processed by our call ticketing system, resulting in improvements in communication and issue tracking. For more information about the new process, including examples of what you can expect in your inbox, click here – https://wiki.canisius.edu/x/JIDD
Submitted by: Chris Filkins, academic technology specialist II, ITS
