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All New Yorkers , regardless of income or health insurance coverage who test COVID-19 positive, are eligible to be evaluated for treatment by calling 888-TREAT-NY (888-873-2869) or completing an evaluation at the NYS COVID-19 ExpressCare Therapeutics Access website, for a telemedicine visit.

The Hotline is available 24-hours per day, seven days a week and operated by experienced Health + Hospitals professionals who have the clinical training to prescribe treatment and recommend referrals if needed. The ExpressCare Therapeutics  platform  is a service that allows New Yorkers to receive virtual care from a New York State provider.

The telemedicine visit will include a clinical assessment by medical providers who will identify the appropriate COVID-19 treatment plan, which may include a prescription for Paxlovid or Molnupiravir. These oral antiviral medications have both been proven to decrease hospitalization for those that are at risk for severe disease. When given soon after positive COVID-19 diagnosis these antivirals also help fight infection and shorten recovery time.

As all treatments require a prescription, those who test COVID-19 positive should always talk to their own health care provider first if possible or call 888-TREAT-NY to determine what treatment is best for them.

Submitted by: Patricia Creahan, director, Student Health