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Mandatory local 10-digit dialing

On July 16, 2020, the FCC adopted an order (FCC 20-100) approving 988 as the three-digit abbreviated dialing code to reach the National Suicide Prevention Lifeline starting on July 16, 2022.  In order for 988 to work properly when it is implemented next year, local 10-digit dialing (area code + phone number) needs to be implemented in approximately 80 area codes across the country;  716 is one of the affected area codes.

Starting on Sunday, October 24, you must dial 10 digits (area code + phone number) for all local calls.  The 7-digit dialing that you are used to will be going away.

From your Canisius desk phone (and when sending a fax), this means that in order to make local off-campus calls, you will need to dial 9 + 10 digit number (9716xxxxxxx).  The way you place long distance calls is not affected; you will continue to dial 9 + 1 + 10 digit number.

Please note this impacts the entire 716 area code, not just the college.  For example, if you have a cell phone with a 716 area code, you will want to go through your contact list and make sure you have the area code entered for all of your contacts.  You may also need to consider things such as alarm systems and life safety systems that you may have in your home.  Contact your provider if you need assistance.

If your cell phone has a different area code than 716, you can find the list of the other area codes that are affected here:  https://docs.fcc.gov/public/attachments/DOC-371188A2.pdf

For more information on FCC order 20-100, please visit https://www.fcc.gov/suicide-prevention-hotline

Submitted by: Lisa Mastropaolo, system administrator, ITS