by Michele Folsom | Nov 6, 2023 | Faculty
Due to Daylight Savings Time changes on Sunday November 5 at 2:00 a.m. local time, faculty/staff/students who have configured Multi-Factor Authentication (MFA) for the my.canisius.edu portal will get prompted for additional verification on all trusted devices. Setting up MFA is easy, required for employees and highly recommended for students to keep our systems (and your information) secure. Instructions are available here: https://wiki.canisius.edu/x/Zy_8BQ
Advanced users can also use a digital authenticator app. Digital authenticator is NOT required but is available as an alternative authentication method. Instructions are available here: https://youtu.be/8FgVuQdjz5M
The Canisius Help Desk is available for any questions or problems you may encounter. For assistance, stop by the Help Desk in Horan O’Donnell 016, call 888-8340 or email helpdesk@canisius.edu.
Submitted by: Michele Folsom, Director of Administrative Computing, ITS
by Michele Folsom | Sep 18, 2023 | Faculty
In accordance with several regulatory agencies (FERPA, NYS Shield, GLBA, etc), accreditation, and for cyber insurance purposes, Canisius will require all faculty and staff to complete cyber security awareness training every academic year. You may fulfill the requirement via online training, or by attending an in-person, 1-hour session in October.
The University is partnering with Foxpointe Solutions to provide our in-person training opportunity. You are only required to register for one of the sessions listed below.
The following sessions are scheduled in our Student Center, upstairs in the Regis Room:
- Wednesday, October 11 from 12:00 – 1:00 p.m.
- Thursday, October 12 from 11:30 a.m. – 12:30 p.m.
If you prefer to take the online training, please watch for additional information regarding this option later this fall.
To allow for better attendance tracking: Please register for either of these sessions by clicking here
If you have any questions, please contact the ITS Help Desk at 716-888-8340.
Submitted by: Michele Folsom, Director of Administrative Computing, ITS
by Michele Folsom | Aug 2, 2023 | Faculty
ITS will be applying Banner upgrades to our production environment, on Sunday August 6, 2023 from 7:00 a.m. – 12:00 pm.
During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.) will be unavailable. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk at helpdesk@canisius.edu or at 716.888.8340.
Submitted by: Michele Folsom, Director of Administrative Computing, ITS
by Michele Folsom | Jul 26, 2023 | Faculty
ITS will be performing server maintenance Sunday July 30, 2023 from approximately 8:00 a.m. – 12:00 p.m.
During this maintenance window, only our main administrative system, Banner, will be unavailable. The ITS systems status page, found in the dark blue top section of the portal, will be updated to note when Banner becomes available.
IMPORTANT NOTE: Banner users with drive mappings configured for Banner job submission (typically your B: or K: Drives) will need to reboot their PC on Monday morning to pick up the new mappings.
If you encounter any issues post maintenance, please contact the help desk at helpdesk@canisius.edu or at 716-888-8340.
Submitted by: Michele Folsom, director, Administrative Computing, ITS
by Michele Folsom | Jun 7, 2023 | Faculty
ITS will be applying Banner upgrades to its production environment, on Sunday June 11, 2023 from 5:00 –11:00 a.m.
During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc) will be unavailable. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk at helpdesk@canisius.edu or at 716.888.8340.
Submitted by: Michele Folsom, Director of Administrative Computing, ITS
