by Michele Folsom | Jul 31, 2024 | Staff
ITS will be applying Banner upgrades and database updates to our production environment, on Sunday, August 4, 2024 from 7:00 a.m. – 10:00 a.m.
During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.) will be unavailable. There will also be a brief interruption to other applications while we perform our database work. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk at helpdesk@canisius.edu or at 716.888.8340.
Submitted by: Michele Folsom, director, Administrative Computing, ITS
by Michele Folsom | Jul 3, 2024 | Staff
ITS will be applying Banner upgrades to our production environment on Sunday, July 14, 2024 from 5:00 a.m. – 12:00 p.m.
During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.) will be unavailable. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk at helpdesk@canisius.edu or at 716.888.8340.
Submitted by: Michele Folsom, Director of Administrative Computing
by Michele Folsom | Jun 12, 2024 | Staff
ITS will be performing database maintenance Sunday June 16, 2024 from 7:00 – 9:00 a.m.
During this maintenance window, most administrative software such as Banner, Self Service Banner (SSB), Griff Audits, reports (Infoview) and all custom Canisius Web Applications (iAdvise, budget management, timeclock, new student checklist, etc) will be unavailable.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post maintenance, please contact the help desk at helpdesk@canisius.edu or at (716) 888-8340.
Submitted by: Michele Folsom, Director of Administrative Computing
by Michele Folsom | Mar 25, 2024 | Staff
As announced back in December in The Dome and posted in the Need to Know of the portal, ITS will be shutting down Self Service Banner 8 for Employees on Monday April 1. Now is the time to get familiar with the Employee Dashboard and begin using it.
To assist with campus training, we have recorded 2 Ellucian videos. They can be found in the Banner wiki documentation page found here: https://canisius.atlassian.net/wiki/x/EAQSAg (Scroll down to find the Self Service Banner 9 for Human Resources heading, in order to view the Employee Dashboard Overview and/or the Hourly Timesheet Overview).
Using the “My Team” functionality is a great way to review information about staff that report to you, including mailing addresses, phone numbers, Emails, leave balances and emergency contacts. We encourage you to review this information and advise your staff to keep their Canisius emergency contact information current via the Campus Alert/Update Emergency Contacts or Personal Information apps. Both apps are available in the portal, under CAMPUS SERVICES.
Please consider adding the Employee Dashboard to your favorites in the portal, just drag and drop the link located under PAYROLL or HUMAN RESOURCES!
Submitted by: Michele L Folsom, Director of Administrative Computing, ITS
by Michele Folsom | Jan 31, 2024 | Staff
ITS will be applying Banner upgrades to its production environment, on Sunday, February 4, 2024 from 6:00 – 9:00 a.m.
During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.), Canisius Web Apps, GriffAudit (Degree Works) and Infoview/Business Objects will either be unavailable or have intermittent availability. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk at helpdesk@canisius.edu or at 716.888.8340.
Submitted by: Michele Folsom, director, Administrative Computing
