by Michele Folsom | Jan 2, 2025 | Staff
Information Technology Services is excited to announce an upgrade to the MyCanisius portal set to launch Wednesday, January 8 around 7:00 a.m. EST.
This vendor-mandated upgrade makes finding links easier and more efficient, you just search for what you are looking for! The basic organization of content is very similar to our current portal, however some community functionality was lost, or may be organized differently. The portal will be unavailable shortly after 12:00 a.m. EST on Wednesday January 8, with services fully restored around 7:00 a.m. EST.
If you encounter any issues or have questions after the upgrade, please contact the help desk at helpdesk@canisius.edu, or 716-888-8340, and a member of the Administrative Computing team will get back to you.
Submitted by: Michele Folsom Director of Administrative Computing, ITS
by Michele Folsom | Dec 19, 2024 | Staff
Information Technology Services wishes everyone a happy holiday season! In the event you need to log in over the holidays, please note the following maintenance windows scheduled as follows:
- Friday, Dec. 27, from 7-9 a.m.: Banner will be unavailable.
- Wednesday, Jan. 1, from 7-11 a.m.: Banner and Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.) will be unavailable. Please note that third-party software connecting to banner and custom web applications will also be unavailable.
The ITS systems status page, located in dark blue top section of the portal, will be updated accordingly with each of these updates.
Submitted by: Michele Folsom, Director of Administrative Computing, ITS
by Michele Folsom | Dec 3, 2024 | Staff
ITS will be applying Banner upgrades to our production environment on Sunday, Dec. 8, from 5:00 a.m. to around noon. During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, time sheets, leave balances, etc.) will be unavailable. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk via email at helpdesk@canisius.edu or phone at 716-888-8340.
Submitted by: Michele Folsom Director of Administrative Computing, ITS
by Michele Folsom | Oct 17, 2024 | Staff
It is not too late to attend the in-person Cyber Security Awareness training on Wednesday, October 23. Walk-ins are also welcome! Please make sure you stop by the check in table to ensure we document your attendance.
In accordance with several regulatory agencies (FERPA, NYS Shield, GLBA, etc), accreditation, and for cyber insurance purposes, Canisius requires all faculty and staff to complete cyber security awareness training every academic year. You may fulfill the requirement by attending an in-person, 1-hour session in October 23rd, or by watching the recording of that training thereafter. Your participation will be tracked for compliance purposes.
The University is partnering with Foxpointe Solutions to provide this in-person training opportunity.
The following session is scheduled in our Winter Student Center, upstairs in the Regis Room:
To allow for better attendance tracking:
Please register for this session by clicking here
If you have any questions, please contact the ITS Help Desk at 716-888-8340.
Submitted by: Michele Folsom, Director of Administrative Computing
by Michele Folsom | Sep 27, 2024 | Staff
In accordance with several regulatory agencies (FERPA, NYS Shield, GLBA, etc.), accreditation, and for cyber insurance purposes, Canisius requires all faculty and staff to complete cyber security awareness training every academic year. You may fulfill the requirement by attending an in-person, 1-hour session on October 23 or by watching the recording of that training thereafter. Your participation is tracked for compliance purposes.
The university is partnering with Foxpointe Solutions to provide this in-person training opportunity.
The following session is scheduled in the Richard E. Winter Student Center, upstairs in the Regis Room:
- Wednesday, October 23 from noon – 1:00 p.m.
If you are unable to attend the in-person training, the session recording will be uploaded to the portal.
To allow for better attendance tracking:
Please register for this session by clicking here
If you have any questions, please contact the ITS Help Desk at Ext. 8340.
Submitted by: Michele Folsom, Director of Administrative Computing, Information Technology Services
