by Michele Folsom | Apr 29, 2025 | Staff
ITS will be applying Banner upgrades to our production environment, on Sunday May 4th, 2025 from approximately 6:00 am –1:00 pm. During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.) will be unavailable. These upgrades have already been applied to TST1, and PPRD databases for testing purposes and are required to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk at helpdesk@canisius.edu or at 716.888.8340.
Submitted by: Michele Folsom, Director of Administrative Computing
by Michele Folsom | Mar 27, 2025 | Staff
The new “View Schedule” button in iAdvise allows users to email or print student schedules
ITS is pleased to announce our migration from Self Service Banner 8 (SSB8) to version 9 (SSB9) is now complete. This vendor-mandated upgrade provides a modern user experience and is built on a more secure technology platform.
With the sunset of SSB8 Faculty Services, it was reported that the new SSB9 Faculty Dashboard does not allow for student schedule emailing/printing. Since that is important functionality when registering new students, ITS has programmed this feature into iAdvise. To email/print a student schedule from iAdvise, select your student, then navigate to Academics, Courses/Degree and use the purple button labeled View Schedule to select your term for viewing/printing. Please consider emailing student schedules when appropriate, rather than printing.
The Student Profile allows all registered students to email their schedule, or to create calendar files for upload to their digital calendar. View the “Look-up your Class Schedule” tutorial here to learn more.
All other functionalities previously found in SSB8 Faculty Services can be found in SSB9 Faculty Dashboard, including grade entry, class list, week at a glance, student search, and more, under Faculty Services, Faculty Dashboard link in the portal navigation menu.
If you have any question or concerns, or think your missing other functionality, please contact the help desk at helpdesk@canisius.edu or at 716-888-8340.
Submitted by: Michele Folsom, Director of Administrative Computing
by Michele Folsom | Jan 2, 2025 | Staff
Information Technology Services is excited to announce an upgrade to the MyCanisius portal set to launch Wednesday, January 8 around 7:00 a.m. EST.
This vendor-mandated upgrade makes finding links easier and more efficient, you just search for what you are looking for! The basic organization of content is very similar to our current portal, however some community functionality was lost, or may be organized differently. The portal will be unavailable shortly after 12:00 a.m. EST on Wednesday January 8, with services fully restored around 7:00 a.m. EST.
If you encounter any issues or have questions after the upgrade, please contact the help desk at helpdesk@canisius.edu, or 716-888-8340, and a member of the Administrative Computing team will get back to you.
Submitted by: Michele Folsom Director of Administrative Computing, ITS
by Michele Folsom | Dec 19, 2024 | Staff
Information Technology Services wishes everyone a happy holiday season! In the event you need to log in over the holidays, please note the following maintenance windows scheduled as follows:
- Friday, Dec. 27, from 7-9 a.m.: Banner will be unavailable.
- Wednesday, Jan. 1, from 7-11 a.m.: Banner and Self-Service Banner (Student Profile, registration, timesheets, leave balances, etc.) will be unavailable. Please note that third-party software connecting to banner and custom web applications will also be unavailable.
The ITS systems status page, located in dark blue top section of the portal, will be updated accordingly with each of these updates.
Submitted by: Michele Folsom, Director of Administrative Computing, ITS
by Michele Folsom | Dec 3, 2024 | Staff
ITS will be applying Banner upgrades to our production environment on Sunday, Dec. 8, from 5:00 a.m. to around noon. During this maintenance window, the Banner Application, Self-Service Banner (Student Profile, registration, time sheets, leave balances, etc.) will be unavailable. These upgrades have already been applied to TST1, TST2 and PPRD databases for testing purposes and are required in order to keep our systems up to date.
The ITS systems status page, found in dark blue top section of the portal, will be updated accordingly.
If you encounter any issues post upgrade, please contact the help desk via email at helpdesk@canisius.edu or phone at 716-888-8340.
Submitted by: Michele Folsom Director of Administrative Computing, ITS
