The Human Resources Department is excited to introduce a fantastic professional development opportunity for all employees. Two new free virtual interactive training series are now available through PuzzleHR’s Live Virtual Learning Program: LVL UP!
Please see below for more information on each program offered:
- LVP UP! Customer Service Excellence Series
📅 One session per month (August–December 2025)
🕐 1:00–2:00 PM EST (unless otherwise noted)
🔗 View full course dates, details and register here
- Ideal for front-line team members, managers, and anyone looking to level up their service mindset and interpersonal effectiveness.
- Covers foundational skills like communication, handling difficult situations, and creating positive customer experiences.
- These interactive live training courses are designed to help grow your leadership, communication, and customer service skills in a practical and engaging way.
- LVL UP! Leadership Series
📅 Multiple sessions available (check calendar for specific dates)
🕐 1:00–2:00 PM EST (unless otherwise noted)
🔗 View full course details, calendar and register here
- Designed to equip managers and emerging leaders with practical tools to lead, coach, and develop high-performing teams.
- Helps develop leadership’s soft skills.
✅ Details & Reminders
- All sessions are virtual and free to attend.
- Registration is required for each session.
- Don’t forget to mark your calendar after registering!
- Not sure if a course or program is right for you? Talk to your supervisor for guidance.
- Any other questions? Reach out to hr@canisius.edu.
Submitted by: Bethany Voorhees, HR coordinator, Human Resources
