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Due to a back-end problem, surveys using the Qualtrics email distribution tool may have experienced errors sending. This issue seems to have started Nov. 14 and was resolved Dec. 3.

Example error message when sending Qualtrics Survey.

Example error message when sending Qualtrics Survey

If you sent surveys using Qualtrics during this time period, please double check that they were delivered. You may need to resend the survey. Additionally, if Qualtrics was used for an assignment (i.e., students being required to fill out a survey or were required to create their own survey), we advise that you alert students as needed.

Any further questions can be directed to the ITS Helpdesk at helpdesk@canisius.edu.

Submitted by: Tyler Kron-Piatek, Instructional Designer, COLI, on behalf of ITS