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ITS would like to remind the campus about safe Email practices. Some of the more recent “spoofed” Emails make it appear that someone from Canisius has Emailed you requesting information, but remember, malicious senders are creative and make it look like someone you may know. Remember to look at the actual Email address (using your mouse, hover over the sender’s name in the FROM line) to better identify valid email requests.

From time to time, Canisius accounts can be compromised and then used to send out a phishing email to other Canisius accounts. If you are questioning a request or links in any Email, reach out to the person directly or contact the ITS Helpdesk to verify authenticity. Here’s a quick video with tips on avoiding email scams:

Also keep in mind that ITS will never send an Email concerning authentication (e.g., password expiration) that contains a link.

For faculty/staff, additional measures were deployed in early 2020 for Microsoft Exchange to help identify “safe” vs. “unsafe” Emails. Outside Emails will be easily identifiable via one of the following colored alerts. This includes some of the email found in your “Junk” folder that is already marked as “SPAM”.

NOTE: These banners will be displayed as PLAIN TEXT for email messages placed in your junk folder, but if you move it to any one of your other mailbox folders, you will see the full color versions of the above alerts.

We have identified “trusted” emails sent from some of our partner vendors (Slate, Adirondack, Medicat, emails sent by Advancement through Benchmark, etc.) so they will not get this type of header. If you discover we have missed a vendor that should be trusted, please email the ITS Help Desk at

Submitted by: Tyler Kron-Piatek, Instructional Designer, COLI, on behalf of ITS