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As of July 20, the ITS Help Desk has been staffed in person to assist faculty and staff with their return to campus. At least one Help Desk staff member will be on campus each day from 9:00 a.m. – 3:00 p.m. Monday – Thursday and Fridays from 9:00 a.m. – 1:00 p.m. Feel free to call before you stop by in case we are out and about on campus or schedule an appointment. The rest of the staff will still be working off site but are always available able to answer questions via phone or email.

If you are on campus, feel free to come by the Help Desk in Horan-O’Donnell Room 016 and get your Canisius branded lanyard.

As always, if you have any computer issues, questions, comments or concerns feel free to contact the Help Desk at 888-8340, email to or visit

Submitted by: Scott Clark, director, User Services/ITS