The Travel Team will be launching technology system upgrades to the Concur Travel site this Wednesday, December 4. The reservation system will remain active and no issues are anticipated during the transition. In the event that issues do arise, an emergency hotline has been set up. To report an issue please dial the Canisius dedicated number (716-332-5055) and press 8 (a hidden prompt) until 5:00 pm on Friday, December 6. You can also reach the team directly at 877-315-9878. The individuals responding to these calls are not reservation specialists, but customer care experts that are dedicated to ensuring that your concerns are prioritized and responded to as quickly as possible.
Thank you for your patience as The Travel Team works to enhance our booking experiences.
Submitted by: Deborah Winslow-Schaber, director of Human Resources